Skip to main content
our facebook page linkdin instagram



Cancellation Fees & Charges
Fees and charges for any products and services provided by Lighthouse Youth Support are subject to change.  All active clients will be notified of any changes either in writing or over the phone, prior to their next therapy session.  All therapists who deliver sessions are entitled to charge a cancellation fee in accordance with this Legal Statement.  These fees are structured as follows;

  • Failure to provide 24 hours notice of cancellation or a change of time or date will result in a 50% charge of the allocated cost
  • Failure to show up for your booked appointment will result in a 100% charge of the allocated cost, or if it has been prepaid, no refunds will be provided

As therapists we appreciate that there may be some unforseen circumstances and we hope that it is nothing too serious.  It will be at the discretion of your therapist whether or not they charge you a fee as outlined above.  Often clients are merely postponing a therapy session and this will be taken in to consideration at the time.  Ideally we would love 48 hours notice wherever possible and we thank you in advance for your cooperation.

Using This Website and Our Services
By using this website and by attending any of our services, workshops, or programs, courses, information session, classes or other events you are accepting all the terms and conditions of this legal and disclaimer notice.  If you do not agree with anything in this notice you should not use this website or attend any of our services previously mentioned which is beingprovided by any authorised representative of Lighthouse Youth Support.

Terms of Service, and Liability relating to This Website and All Services Provided by Any Representatives of Lighthouse Youth Support
While every effort is made to ensure that the content of this website and our forms, verbal tools, materials and data presented verbally or in print form is accurate, the website and all services are provided “as is” and Lighthouse Youth Support makes no representations or warranties in relation to the accuracy, usefulness or completeness of the information provided.  While the content of this site and the material presented during any of our services is provided in good faith, we do not warrant that the information will be kept up to date, will not be misleading unintentionally, or that this site will always (or ever) be available for use.

We do not warrant that the servers that host this website, or the platform that this website is designed on will be error free, virus-free or be bug free and you accept that it is your responsibility to make adequate provision for protection against such threats.  We recommend scanning any files before downloading.

Nothing on this website or anything presented during any service should be taken to constitute professional advice or a formal recommendation and we exclude all representations and warranties relating to the content and use of this site and our information or services.

In no event will Lighthouse Youth Support be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, health or wellbeing, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website, our services, or any linked websites.

Nothing in this disclaimer notice excludes or limits any warranty implied by law for death, fraud, personal injury through negligence, or anything else which it would not be lawful for Lighthouse Youth Support to exclude.

Licence To Use This Website and Our Coaching Services
By using this website or any of our services that may have been delivered either face to face, via individual or group environments, or online, you agree to the exclusions and limitations of liability stated in this Legal Statement and accept them as reasonable.  Do not use this website or our services if you do not agree that they are reasonable.

If any of the points in this disclaimer and legal notice are found to be unenforceable under applicable law that will have no bearing on the enforceability of the rest of the disclaimer notice.

Copyright and Intellectual Property
Material on this website, including text and images, materials and tools used or presented during any therapy session, or as part of a program or group workshop, or sent to the recipient via email or mail is protected by copyright law and is copyright to Lighthouse Youth Support unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use.

Prior written consent of the copyright holder must be obtained for any other use of material.

No part of this site, or the material provided to you during a therapy session, program or workshop may be distributed or copied for any commercial purpose or financial gain.

All intellectual property rights in relation to this website are reserved and owned by Lighthouse Youth Support

Links to Other websites and Products
Links to other websites are provided for the convenience of users.  We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites.  A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.

Lighthouse Youth Support is not responsible for the privacy policies or practices of any such third party.

Law and Jurisdiction
This disclaimer notice shall be interpreted and governed by Australian law, and any disputes in relation to it are subject to the jurisdiction of the courts in Australia.

We reserve the right to revise and amend this disclaimer notice and any revised version will be deemed to be applicable from the first date of publication on this website.

Updating this statement
Lighthouse Youth Support may update these Terms & Conditions policy by posting a new version on this website at any given time. It is recommended that you check this page to ensure you are familiar with any changes.

If you have any questions about this privacy policy, our terms and conditions or treatment of your personal information, please contact us